Standort: Filderstadt, Berlin, Bielefeld, Dortmund, Düsseldorf, Ettlingen, Frankfurt, Heilbronn, Karlsruhe, Leipzig, München, Oldenburg, Ratingen
Fachbereich: Technical Consulting & Managed Services
Karrierelevel: Professionals
It's nice when you can say like Serhat: "I feel home here". And in fact, that's what working at All for One Group is all about. Sure, All for One Group, as a leading consulting and IT group, stands primarily for process consulting, technology consulting and management consulting. It offers exciting tasks and projects related to business IT from SAP, Microsoft and IBM. And yet: if you ask our more than 2,500 colleagues, it is precisely this unique spirit, the great cooperation and for one another that makes them say: "The All for One Group is a piece of home".
Become part of the All for One Group.
We are currently looking for a ITSM Platform Consultant (m/w/d) to join our team in Istanbul.
MORE THAN A JOB - THAT'S WAITING FOR YOU:
- Administration, configuration and consulting of the current All for One Group - ITSM platform (Solution Manager) as well as support of the transformation to the new ITSM platform (ServiceNow)
- You configure and develop IT and business processes, data models, workflows
- You coordinate customer requirements with the developers who implement them technically
- You take on responsibility and manage (sub-)projects independently
- You work closely with internal and external project/development teams according to our project methodology: from conception to process introduction and integration to go-live
YOUR PASSION – WHAT WE’RE LOOKING FOR:
- Very good knowledge of solution and interface concepts as well as industry standards such as ITIL and BPMN
- Sound experience in the conception and design of IT or business processes
- Very good communication and presentation skills in German and English
- Abstraction skills and problem-solving skills
- Strong analytical and consulting skills
- Independent way of working with high quality standards
- Optional: Experience in dealing with ServiceNow with a focus on "Customer Service Management” and "IT Service Management”
IT FEELS LIKE HOME - WHAT WE OFFER:
- A professional environment with a top employer in the IT industry with the latest hardware (Surface Laptop, iPhone, Samsung Flip etc.)
- A challenging position in a dynamic working environment.
- Short ways, familiar environment with an open door policy
- A lot of freedom in the daily work organization (home office, trust-based working hours ...)
- Organized knowledge exchange and development with experienced colleagues and training providers
- 20 days of vacation, free drinks and fruit, back massages, and many other great benefits
We are looking forward to your online application!